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Simplyair serviced our evaporative cooler today The work was of excellent quality and good value. Yosuf the installer was most courteous and professional, Walter in the office was very helpful and answered all our questions easily.We are very pleased with their work. We would recommend them Thanks Simplyair.
Brilliant Customer Service !!Highly recommend Simplyair for all your heating and cooling needs. I installed my ducted heating 2 years ago, and recently needed some troubleshooting help, and within 10 minutes, my issue was resolved and I saved money by not having someone come out to 'service' my ducted heating.Unlike other companies who would say they needed to come out and inspect my heating, James (Awesome guy) didn't push me to get a service technician out, and was friendly and very easy to deal with.HIGHLY RECOMMEND FOR YOUR HEATING & COOLING NEEDS
YOU CANNOT GO PAST SIMPLY AIR COMPANY FOR YOUR HEATING AND COOLING NEEDS.I CAN GUARANTY YOU THIS, NOT 💯 BUT A THOUSAND 💯💯💯💯💯💯💯💯💯💯.THE EXCELLENT CUSTOMER SERVICE YOU WILL RECEIVE RIGHT FROM THE START,IS SIMPLY EXCEPTIONAL👏👏👏👏👏💯💯💯💯💯.FROM THE FIRST CALL TO THE COMPANY, SPEAKING TO THE BEAUTIFUL JAMES,RIGHT TO THE END OF THE JOB COMPLETED, EVERYTHING JUST WENT SO SMOOTHI AM SO HAPPY THAT I FOUND THIS COMPANY AND FOUND YOU GUYS 👏👏👏😊😊😊.AMAZING PEOPLE TO DEAL WITH. WALTER IS THE BEST SALES PERSON YOU COULD DEAL WITH WHEN IT COMES TO YOUR SPLIT SYSTEM NEEDS. HE IS SO HONEST HE WILL TELL YOU EXACTLY WHAT YOU NEED WITHOUT TRYING TO RIP YOU OFF, OR SELL YOU SOMETHING THAT WONT SUIT YOUR HOME. WALTER CAME TO MY SONS HOUSE, TOWN HOUSE, TO INSPECT AND GIVE HIM A QUOTE.. FROM THE FIRST MOMENT HE WALKED IN TO THE INSTALLATION DAY, EVERYTHING WAS DONE AS DISCUSSED. NOTHING WAS OVERLOOKED,WALTER KNEW EXACTLY WHAT HE WAS TALKING ABOUT, AND HE ADVISED MY SON WHAT WILL BE SUITED FOR HIS HOUSE. THE INSTALLATION TOOK ONLY 4 DAYS TO ARRANGEFOR THE SPLIT SYSTEM TO BE FITTED. THIS WAS DONE IN THE LAST WEEK OF AUGUST 2024,IF I REMEMBER CORRECTLY.PRICE WISE, THEY WERE THE CHEAPEST IN MELBOURNE.BUT DONT ALSO FORGET. YOU GET WHAT YOU PAY FOR. AND THIS PURCHASE WAS WORTH EVERY CENT, DOLLAR, SPENT. 👏👏😊😊😊👏👏.WORKMANSHIP, BEYOND EXCELLENCE. TOP JOB, WHEN THE TRADIES FINISHED,EVERYTHING WAS LEFT 💯 PERCENT.MOVING FORWARD, WE WILL BE USING SIMPLY AIR AGAIN FOR MORE OFOUR SPLIT SYSTEMS NEEDS.THANK YOU 🙏 SO MUCH TO YOU ALL, WALTER, JAMES AND OF COURSE I CANNOT FORGET TO THANK JOSLYN FOR COMPLETING THE REBATE APPLICATION FOR MY SONS REBATE.THANK YOU ALL FOR YOUR EXCELLENCE FROM THE BOTTOM OF OUR HEARTS ♥️👏👏😊😊♥️
I recently purchased 2 x Daikin split system reverse cycle air conditioners.Walking into the showroom at Knoxfield I was met by Rod the Sales Manager, we discussed what I had in mind and he suggested a more cost effective and efficient solution.He then came out to the house and provided a quote for the size systems recommended and booked the job in.Installation was carried out by Nick & Ross who did a fantastic job, excellent tradesmen and genuinely nice guys who took great pride in their work.Can't recommend SimplyAir highly enough, you're in good hands with Rod and the team.
Exceptional customer service. Rod was quick to respond and provided quality feedback on options. Onsite the next day to resolve - couldn't be more impressed.
What a wonderful experience . We own a home at Officer that is donated to the Otis foundation who provides free retreats for women with breast cancer, Daikin provided a free air conditioning unit to replace an old one in the house , Simplyair, Rod and his boys donated their time to install this air conditioning unit. What a lovely gesture. I would highly recommend them for any installation and service. Geoff and Mary
Rod & his team did a fantastic job quoting, supplying & installing a new Actron Air ducted system at my home in Croydon.The Actron Air office recommended Simply Air when I was looking for a for a new system.From quoting right through to installation the service and attention to detail was top notch. Rod kept me up to date on progress and on install day all trades worked really well and did a very neat job.The unit is fantastic, great performance and ready for hot Melbourne summers and chilly winters.The Wi FI NEO controller looks very sleek and the user interface is one of the best I've seen after a lot of research.If you're in the market for a split or ducted system, maintenance or general Heating/Cooling work, Simply Air are simply fantastic. Thanks guys!
I have used Simply Air for over a decade now. They replaced an old evaporative cooling unit and then a gas ducted heating unit and just recently replaced both the above with a ducted reverse cycle heating/cooling system for my upstairs and a wall mounted reverse cycle heating/cooling unit for downstairs. The communication has always been outstanding (kudos Rod Ludlow) and the workmanship exceptional. Their trades people are always punctual, polite and friendly.
Haven’t had any work done by these guys, but if needed, would definitely go with them due to the fact that I just saw one of their vans stop for a family of ducks to cross the road, nice people do that!
We recently purchased 2 Daikin split system reverse cycle air-conditioners. I obtained 3 quotes, two of whom were more interested in making a sale, while Rod from Simplyair patiently advised which model best suited our described requirements and even suggesting the best location to install the bedroom unit. The added bonus was that their price beat the other quotes by a significant margin. We promptly agreed on an installation date.Nick the Simplyair installer had proved to be meticulous in his workmanship and even vacuumed up the dust/dirt particles as well as using wet-wipes to remove any finger prints of the indoor units. A thoroughly competent tradesman who takes pride in his work. We even forgave him for his 3 failed appointments WITHOUT prior advice.Rod maintained a constant and timely update on all progress. Simplyair were a real pleasure to do business with and we whole- heartedly recommend them to anyone looking for good value anda competent transaction.
I look for and appreciate good service, and workmanship.I found Walter to be excellent in his communications in arriving at my extensive zoned ducted heating system upgrade.The old was completely removed system, and the new installation proceeded on schedule without a hitch thanks to an excellent team of guys. All mess was removed from site.Could not be happier with the final result. So much so, I went on to ask Walter to replace my in-roof evap cooler ducting which had deteriorated after 35 yrs. Walter made ducting design changes which resulted in greatly improved air flows to some previously poor outlets. A great result.Simplyair tick all the boxes.
Thanks Rod for your personal service and attention to detail in your visit and quote. Yosef and Arnie did an excellent job of our heating installation. Friendly and helpful also cleaning up when finished. It's great to be warm again. Thanks guys!!
We had 2 x 2.0 Kw and 1 x 2.5Kw Mitsubishi Heavy Industries Avanti Plus Air Conditioners installed in April 2023. Rod is a very pleasant person to deal with and uses very professional installers. I am a pretty fussy person and from the moment Nick and Ross arrived I could tell the installation was in good hands. Nick immediately put his jumper over the ladder to prevent any scratches where it touched the roof. This set the standard for the installation which was carried out to a level well above my expectations. They worked extremely hard all day and did it the way it "should" be done and not the way it "could" be done. Thank you for an amazing job. We have now turned off the Gas Central Heating and rely totally on Split Systems which has proved so far to be a great decision. I can also highly recommend the Avanti Plus Split Systems from Mitsubishi Heavy Industries as they are quiet and have worked very well even when the outside temp was 2.1 deg C. The only reason I have not given 5 Stars even though the service from start to finish was excellent is the rather "Heavy Handed Letter" which arrived with our receipt stating that the units MUST be serviced every 2 years or the warranty would be void. Even though it may be a good idea to have them serviced regularly in certain circumstances it is certainly not a requirement from Mitsubishi HI. Rod was very apologetic for this and said he would change the wording for future installations. Thank you Rod, overall it was a very professional installation.
THE BEST IN THE BUSINESS!!! Simplyair were recommended to me by a friend, and boy am I glad that I made the call to get a quote from these guys. Richelle at the office was great, she was very helpful in answering all my questions.
Excellent service provided by Rod, from my initial contact through to arranging the installation of two Mitsubishi Heavy Industries split air conditioners. I would have no hesitation in recommending Simplyair. Also, I cannot speak highly enough of Mark, Nick, and Ross from Diamar Electrical Services, who carried out the installation of the air conditioners and the upgrade to my meterbox/power board. A very professional team with an excellent work ethic.
From beginning to end Rod and Simplyair were an absolute pleasure to deal with. Great recommendations, excellent products and extremely respectful whilst on site.
Simplyair is awesome. Rod is so knowledgeable and patience. When we want to install a evaporated cooler which is more powerful. Rod insisted that a smaller model was good enough for our unit even though the difference is $200. We took his advice and he was right. Their team was professional and efficient. They did a good job. Simplyair is highly recommended. Thanks Rod and his teams. AnthonyAnthony.
So glad I chose Simplyair for my Mitsubishi split system. They absolutely live up to their name. No fuss, knowledgeable, good price and great communication from Rod and the team. Malcolm, who did the installation, is an absolute legend. He did a top quality job and went to great lengths to make sure I was happy with every detail. I couldn't be happier.
After 3 quotes from other companies. Rod provided a competitive quote that set himself apart. With confidence and patience he explained the differences between brands, models, pro’s and con’s to consider.So happy we now have a new 5 star Braemar TQM520N with new ducts. (We had parts of the house that was still cold in the past)What thrilled us was they booked our job in less than a week due to a postponement of another.My family now enjoys a warm house. Highly recommend Simply Air! They are no fuss, a local team, punctual and the product works well (first day today). Job was completed with efficiency!Thanks Rod and to the installation team - well done!
A huge thank you to Walter, Grant, Josef, and Branton for installing and setting up our new heating system. Every aspect of the process from receiving information at the outset to the final operation of the system was accomplished smoothly and efficiently in a timely manner. We have absolutely no reservations in encouraging prospective clients to proceed with SimplyAir. You will not be disappointed with the outcome. We write this review in the wonderful warmth of our lounge. Our sincere appreciation to the team for their knowledge, expertise, and attention to all our requests and requirements. Many thanks from Patrizia and Charles.
I first came across Walter and his team via referral 10 years back and have had Simply Air install air con/heating services in our home and other properties. More recently, we have come across rogue contractors who have intentionally attempted to fabricate problems that didn't exist going as far as telling us we need a completely new unit quoting us in the thousands. These contractors sit on the panel of real estate agents who they recommend, specifically now with the new legislative changes property owners are exposed to unethical behaviour and can be taken advantage of. On 2 recent occasions now I had requested the agent contact Simply Air for a 2nd opinion. Walter attended the properties and reported the initial diagnosis was incorrect and promptly fixed the issue, which was on both occasions minor, and at a fraction of the price we were quoted for a non existent problem. I give Simply Air 5 stars for their ethical and honourable practices as not only have they saved us thousands they have given us piece of mind we have honest and reliable contractors who have their clients genuine interests at heart in an overwhelming line of work. Thank you Walter and Gabby keep up the great work in looking out for your community. :) Con K.
Malcolm spent 10 hours non stop to install Daikin inverter split system yesterday. He is so precise, thoughtful, paying attention to every detail obviously takes pride in his work. Am very impressed and thankful that Rod sent him to do this job.Brenton replaced my gas ducted heater. He was great as he problem solved my gas piping as the previous installation was notdone properly.I would fully recommend Simply Air to anyone who needs heating n cooling as you'd be well looked after by Rod and his team.Thank you Rod, Malcolm n Brenton
When our central heater died i engaged a few different local groups to quote, but nobody measured up to the service on offer from Simplyair. Rod was incredibly responsive, quoted me on the unit i wanted (Braemar) with a fair price, communicated with me actively while planning for the install, and then everything was installed efficiently and successfully on the day. I am very happy with Simplyair and would recommend them to any and all in the market for a new central heater or cooling. Thanks team, i really appreciate your help.
SimplyAir Installed 7 Units "Alira X" in my house recently.Rod from SimplyAir is very honest, supportive and professional. He has excellent knowledge about the cooling systems and helped me to choose the best option .All process from start to the end was easy.His installation team "Mark Ross and Nick "did great job. Mark and Nick installed these 7 units on new painted walls without any scratches on the walls. They cleaned up everything and didn't leave any dust after installation.I strongly recommend Rod and his team
Many thanks to Simply Air, especially to Rod for his excellent communication skills and prompt service.The boys that installed my unit did a fantastic job , Gavin who wired up the system today, amazed me with his proffessional aproach and attention to detail !Top sparkie !!Could'nt be more happier with the result.I highly recommend Simply Air for your cooling and heating needs.!!!
Simply Air were fantastic. We live in an old house which made it tricky to have air con installed upstairs. We had another provider come and quote and then when I chased up their quote, said it was just too difficult. However Simply Air came and quoted, confirmed it was difficult but that it could be done. Nick and Ross installed and did a really great job, with a great eye for detail too - I can recognise craftsmanship when I see it. Can't recommend them highly enough.
Brilliant. Good old fashioned customer service. Such a pleasure to deal with everyone in this company. From sales to technicians to the accounts department. Definitely recommend. You will not be disappointed.
Many thanks to Simplyair (Rod) for his professional and prompt service. A special thank you to Malcolm, the aircon installer who was excellent. His workmanship and attention to detail are traits you don't often see today!
SimplyAir are simply awesome. Rod know his stuff; he was professional but also friendly and easy to chat with. The size of air conditioning units he chose for our place are perfect and they heat/cool rooms very quickly. The installers Nick & Ross were also just as professional & friendly and did an awesome job. I definitely recommend SimplyAir for your next heating or cooling job.
Yesterday I had a Daikin Inverter installed in my old mudbrick home which had some extensions added over past decades. It made installation challenging with textured walls, and different roof lines. However, Ross and Nick took up the challenge with enthusiasm. They applied ingenuity and the result is neat and the bricks and render are intact.Ross and Nick's father,Mark, arrived at the door first and said that the boys would arrive soon. They all had masks but when doors were opened up and there was plenty of air flow through the house we all discovered that we were double vaccinated and the boys could work unencumbered.Nick and Ross are excellent tradesman whom I would highly recommend and having their father appear at the end of the job to check all was well demonstrated the excellent and professional service Simplyair provides..
Great team Sales, installation and office support. The whole process was professional and friendly. Excellent workmanship. I could not ask for more. Easily able to recommend.
Simply Air is fantastic!!! Not only did they fix my air conditioning same day the technician was very informative and Richelle in the office was very friendly and very helpful.
We have recently had an Actron Air ducted split system installed by Simply Air following a house renovation. Walter and his team have provided excellent customer service as well as recommending the best system to suit our family amongst the many options out there. Thanks - would definitely recommend Simply Air.
Walter and the team from the Simplyair was really professional through out the process, from quotation to installation, I am really happy with how they have done it. Walter was always ready to answer my endless questions, and even sent a team to do a zoning change, free-of-charge, even after the installation has been completed. Also a shout-out to the installer Matt, and all the other people who were involved in the installation, they were really considerate to accommodate all of our requests. They wore masks all the time they were inside and even removed work boots when entering our house, which was something that we really did not expect from them. If you are after a new AC/Heater, just give them a call.
I've used Simply Air several times in the past, most recently last week, and have been impressed with their professionalism. They keep in contact prior to appointment dates, turn up on time and have always done a good job with their installations.
Walter at Simply Air was terrific to deal with. Excellent communication skills, competitive pricing, and high quality workmanship. Walter took the time to explain the process and his recommendations were spot on. We absolutely LOVE our new hydronic heating panels, so warm, and no dust or allergies. Many thanks!
Rod is amazing would use this company againhonest and affordablevery professional and the gentlemen that came to install were amazinghighly recommended
THE BEST IN THE BUSINESS!!! Simplyair were recommended to me by a friend, and boy am I glad that I made the call to get a third quote from these guys. Walter came out the next day from my call and he really listened to what my needs were. Unlike the competitors who tried to oversell me in getting a larger unit and other features, upon consulting with Walter, he reassured me that I did not need them and would be wasting my money on unnecessary “add-ons”.From quotation to the day of install, I had a range of follow-up questions and Walter was always just a text or phone call away; always taking the time to answer my endless questions and being ever so patient.Installation went smoothly and perfectly! The team of installers showed up on time, were professional, thorough and tidy.Post installation, I received the Certificate of Compliance within a few days, a copy of my tax invoice to complete my cash back offer and a follow-up call from Walter to ensure that I was totally satisfied with the work completed and the unit purchased is just another testament to the outstanding service provided by the team at Simplyair. With such terrific service, I feel very confident in recommending them to family and friends like I have done so already.
Simply Air were simply wonderful to deal with, from the very first phone call to the installation of a new gas ducted heating unit. I would highly recommend this company for their prompt, efficient service!
I wanted to thank you Rod, and your staff, for the exceptional service provided to my parents with the installation of the new gas ducted heating unit.The service provided by Simplyair Heating & Cooling was prompt, courteous and efficient. From the initial phone call, to the on-site quotation by Rod, through to the installation of the ducted heating unit the professional and friendly manner in which it was handled was 5 Star. My parents are elderly and Simplyair prioritised their installation realising that heating was a necessity which was really appreciated.My parents are very happy with the heating unit and installation, and would thoroughly recommend your company to family and friends. The price was also an added bonus, very competitive compared to other companies.Sent from my iPhone
I would like to show my appreciation to the team at SimplyAir. Gabby, Joslyn, Dimitri & Rod.My ducted heating (return duct) had collapsed, and the house was freezing cold (08/04 - 13/04, Some of the coldest days in April 2021). I was given the run around by another large company.The team at SimplyAir, from first contact to resolving the issue were sympathetic to my plight, organised a technician, resolved the issue in 15min and gave me advice on how to better design the heating layout to be more efficient.Kudos to Dimitri, the service technician, for the friendly service and advice.I will unreservedly recommend SimplyAir for all your Heating and Cooling needs.
They provided an excellent service at a very good price in a timely fashion. The installer, Malcolm, did a neat, tidy job. The air conditioner is the right size for the area and works very efficiently. Highly recommend.